Our Services

Personal Care at Home

Hands-on help with the daily tasks that have gotten harder — delivered with patience, privacy, and dignity, in the place your loved one feels most comfortable.

What Personal Care Includes

Personal care is the hands-on help most people picture when they think of home care. It's what lets someone keep living at home when they can no longer manage certain daily tasks safely or independently. Our caregivers are trained to provide:

  • Bathing and showering — full bed baths, shower assistance, or standby help
  • Dressing and grooming — clothing choices, buttons and zippers, hair care, shaving
  • Toileting and incontinence care — handled with complete discretion and respect
  • Transfers and mobility — getting in and out of bed, chair, shower, or car safely
  • Oral hygiene — brushing teeth, denture care
  • Skin care — moisturizing, checking for pressure areas, applying prescribed lotions
  • Feeding assistance — at mealtimes and between meals, including modified diets
  • Medication reminders — prompts to take medications as prescribed (we do not administer)

What we don't do: personal care is non-medical. We don't provide wound care, injections, IV therapy, or other skilled nursing tasks. If those are needed, we can help coordinate with a home health agency that does.

Who Personal Care Is For

Personal care is most often requested for:

  • Older adults recovering from a fall, surgery, or hospitalization
  • People living with Parkinson's, MS, ALS, or other progressive conditions
  • Clients with dementia who need consistent, patient hands-on help
  • Adults with disabilities receiving services through IRIS or Family Care
  • Veterans with care needs covered by VA benefits
  • Spouses caring for a partner who need a break or physical help with transfers

How It Actually Works

1. Free in-home consultation

A member of our team comes to the home, meets your loved one, and walks through what a typical day looks like. No pressure, no obligation. We'll talk through what kind of help would make the biggest difference.

2. Personalized care plan

Before care starts, we build a care plan that spells out exactly what the caregiver will help with, when, and how. If preferences change, the plan changes.

3. Caregiver matching

We match caregivers to clients based on personality, location, and the specific skills needed. Consistency matters — the same caregiver coming back again and again is what makes home care feel comfortable instead of clinical.

4. Care begins — with oversight

Your caregiver follows the care plan, documents each visit (required by Medicaid and for your own records), and flags anything that seems off. Our coordinators stay involved, and families can reach us anytime.

How Much Does It Cost?

Costs depend on how you're paying and how many hours are needed. Many of our clients use Medicaid-based programs that cover personal care entirely:

  • IRIS — a self-directed Medicaid waiver where eligible clients budget and direct their own care
  • Family Care — a managed long-term care program with authorized hours through an MCO
  • VA benefits — covers eligible veterans through programs like Aid & Attendance and the Veteran-Directed Care program
  • Long-term care insurance — we bill most major carriers directly
  • Private pay — simple hourly rates, no contracts, cancel anytime

Related Services

Most families combine personal care with one or more of:

Talk to Us About Personal Care

The free consultation is the easiest way to see what care could look like. No pressure, no commitment.